Shipping policy

Shipping and Delivery – NEVERMONDAY

Last updated: 10 November 2025

Company: OkayScale ApS (CVR: DK43937790)
Address (administration): D Lauritzens Vej 12, 6700 Esbjerg, Denmark
(Please note: Returns must not be sent to this address. All returns must be created via our Returns Portal.)
Email: kontakt@nevermonday.dk
Websites: www.nevermonday.dk (Denmark) • never-monday.com (international)

By using our website and/or shopping with NEVERMONDAY, you accept the terms and conditions below.

Delivery

  • Dispatch: Normally 1–2 business days (Monday–Friday), excluding weekends/public holidays and pre-orders.

  • Delivery time: Typically 1–5 business days depending on the shipping method and destination (EU/EEA may vary).

  • Tracking: Sent by email/SMS. Allow up to 24 hours before tracking is activated.

  • Signature & visible damage: Check the parcel on receipt. If the packaging is clearly damaged or has been tampered with, make a note of it and contact the carrier immediately – and then us.

  • Uncollected/refused parcels: If the order is returned because the parcel was not collected or was refused, return shipping and any fees will be deducted from your refund/store credit.

Please note: Once the shipment has been dispatched, you also enter into an agreement with the chosen carrier. For data protection reasons, we cannot change your personal data held by the carrier beyond the label data.

Pre-orders

Pre-orders are dispatched as soon as the item arrives in stock. Estimates are shown on the product page. In accordance with the law, payment may be charged at the time of ordering. In the event of significant changes, we will contact you.